Privacy Policy

Last updated: March 9, 2026

Who We Are

316 Automations ("we," "us," "our") is a business automation service based in Nashville, TN. We build lead response systems for local service businesses. This policy explains how we collect, use, and protect your information.

Information We Collect

When you contact a business that uses our system, we may collect:

  • Your name
  • Phone number
  • The service you need
  • Your general location or service area
  • How urgently you need service

When you use our website, we may collect your name, phone number, email address, and any message you submit through our contact form.

How We Use Your Information

  • To respond to your inquiry via SMS or email
  • To qualify your service request and connect you with the right business
  • To send appointment booking links
  • To follow up if you haven't booked (up to 3 follow-up messages over 7 days)
  • To request a review after your service is completed

SMS Communication

By calling, texting, or submitting a form to a business using our system, you consent to receive automated SMS messages related to your inquiry. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is shared only with the specific business you contacted so they can fulfill your service request.

Data Retention

We retain your information for as long as necessary to provide the service you requested and to comply with legal obligations. You can request deletion of your data at any time by contacting us.

Security

We use industry-standard measures to protect your information, including encrypted communications and secure data storage. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your data.

Contact Us

If you have questions about this privacy policy or want to request deletion of your data, contact us at gabe@316automations.com.